Crafting the Perfect Pizza Loyalty Program
In a world where every pizza joint claims to be the best, how do you…
My Journey to Supercharge Upper Funnel Conversions for the Amazon Insurance Store
In the ever-evolving landscape of e-commerce, Amazon has continuously sought to expand its offerings, bringing…
Redefining User Authentication for a Seamless Shopping Experience
In this case study, I share my approach to designing the app authentication experience for…
Unlocking Financial Success with Amazon Money: A Personal Finance Management Revolution
In an era characterised by rapid digital transformation and the ever-evolving landscape of personal finance…
Securing Trust: Crafting a Seamless 2FA Logon Journey for Lloyds Banking Group
In an era where digital interactions have become integral to our lives, ensuring the utmost…
NEOM
Imagining the NEOM signature moments Elegant notification is a part of a multi-sensory experience that happens…
The Hub
I designed this application as part of a significant transformation project to enable Lloyds Banking…
Support desk ChatBot
At Lloyds Banking Group (LBG), there are various support teams for different internal applications. In…
Strong Customer Authentication
Impacting over 30 million Lloyds Banking Groups customers. Strong Customer Authentication is designed to verify…